Returns & Exchanges

We want you to be completely satisfied with your Poppy Lissiman purchase, which is why we offer a 14-day return window for all full-priced items. Please ensure all products are returned in their original packaging with all tags and protective films intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original Poppy Lissiman dust bag and box to prevent damage during transit.

• 3.
  Ship It Back

  Affix the generated shipping label to your package and drop it off at your nearest authorized postal service or courier point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or store credit within 5-7 business days.